The Well-Known Fine Print

Also known as Terms and Conditions
Version: Aug. 2024

We strive to provide optimal service and to be open and clear about it. We, too, cannot avoid having rules, so below are our Terms and Conditions.

Take the time to read the terms
First and foremost, we advise you, as a Visitor of this Website, to review the Terms and Conditions and our Privacy Policy if you intend to use our website and the services offered. These Terms and Policy apply to your use of the site. By using the site, you agree to these terms. This document explains what these terms entail.

Definitions Used
Below we explain the terms or descriptions used in our Terms and Conditions.

Administrator
Dovendi BV (Dovendi), located at H.J.E. Wenckebachweg 123, 1096 AM Amsterdam (Netherlands) and registered under KvK number 89369181.
Dovendi is the owner of the website dovendi.com to which these Terms and Conditions apply.
As Administrator, we wear multiple hats: Contractor, Mediator, Builder, Broker, etc. When using "We, us, and our," it also refers to the Administrator in applicable cases.

Website
This refers to Dovendi's website, namely dovendi.com.

Visitor | User
A person or representative of a legal entity who uses, consults, and explores the services of the Website.

Client
Also referred to as Buyer, Purchaser, Customer. In all cases, the person, organization, or institution that purchases a domain name or service from the Provider.

Contractor
The Administrator may, in certain cases, act as a Contractor or Provider of services.

Mediator
The Contractor acts as a Mediator between the Provider and the Client on assignment.

Broker
The Administrator always acts as a Broker between the Provider and the Visitor (potential Buyer, Purchaser). The Administrator does not own the domain names offered through the Website.

Party (Parties)
A general term for the involved individual or organization ("Party") that may or may not have a particular relationship with each other ("Parties").

Provider
The Party that offers domain names for sale through the Website and/or makes Services known via the Website.

Service(s)
Everything beyond offering a domain name, including but not limited to: Advice, Mediation, Valuation, etc.

Offer
The entirety of what is available for purchase through the Website.

Transaction
A (purchase) agreement between the Provider and the Client that was made through the Website and/or through the Mediator.

Fee
The Administrator receives a Fee from the Provider upon the completion of a Transaction.

Partner
A Party that offers knowledge and/or services through the Website and is identifiable as such on the Website. A Partner has a direct relationship with the Contractor. A Partner can also be a Provider.

Third Parties
All Parties that have a direct or indirect relationship with the Administrator, whose services fall outside the responsibility of the Administrator.

Domain Name
In the context of offering a domain name through the Contractor's website, this refers to tradable domain names that are available for anyone to purchase.

Holder
The person or organization that has registered the domain name. Also referred to as the 'Owner.'

Registrar
The party that has registered the domain name on assignment. Not necessarily the holder of the domain name.

These Terms Apply
These Terms and Conditions apply to all services of Dovendi BV and the use of the Website. Additionally, the terms of the Provider apply to Transactions, for which the Administrator bears no responsibility and/or liability.
Not that we're eager to, but we reserve the right to unilaterally amend the Terms.

Liability

As the Administrator, we do everything we can to maintain the quality of the Offer, but we are not liable for the reliability of the services provided by the respective Provider or Partner.

Dovendi bears no responsibility for the domain names that have been managed, such as in cases of trademark claims, (former) ownership, cybercrime, cybersquatting, or anything else. In such cases, Dovendi will play a mediating role.

Dovendi is not liable for the availability of a domain name when a transfer does not take place, such as in cases of: Not obtaining a transfer code, Partner's bankruptcy, previously sold and not transferred, business dispute. In all such cases, Dovendi will ensure a refund of the purchase.

After the Transaction, the Client as the Holder is responsible for the use and deployment of the domain name acquired from the Provider, as well as for any claims on the acquired domain name. The Transaction cannot be rescinded on this basis.

About the Service
The Website offers a portal where:

A Visitor: Can search for available domain names, avail of various services, and freely gather information.

A Provider: Can share knowledge, offer services and domain names.

Listed Prices
Prices on the Website or communicated in any other way are always exclusive of VAT unless otherwise stated or agreed upon in writing.
We are vigilant about the quality of the information provided. However, we cannot guarantee with certainty that all information on the website is always correct and complete. Prices and other information on the Website and in other information sources from us are subject to typographical and programming errors.

Reservation of a Domain Name
We may, on behalf of the Holder(s) of the domain names, typically reserve a domain name for up to 5 business days. However, we can never guarantee that the name is still available at the time the data provided by the Client is processed.

Failure to Transfer a Domain Name
When a domain name is sold through Dovendi's mediation, an owner change (via the provision of a transfer code) follows, and the domain name must be transferred to the buyer's account. If this does not happen, two reminders will be sent. After that, Dovendi reserves the right to cancel the transaction. This means the sale amount will be refunded minus administrative costs, and ownership will revert to the previous Holder.

Is Withdrawal Possible?
We mediate and deliver services. Therefore, it is not possible to invoke the statutory right of withdrawal. Once you have accepted a proposal, you agree to immediate delivery, thereby waiving your right to cancel the transaction.

What Do We Do with Your Data?
We process your personal data as stated in our Privacy Statement. You can find this in the footer of our website.

Also Good to Know
Dutch law applies to a concluded agreement. Unless otherwise required by mandatory law, all disputes arising from the Agreement will be submitted to the competent Dutch court.
If any provision of a Term is found to be incorrect, invalid, void, or illegal, this does not affect the validity of the entire Terms and Conditions. In such a case, the Parties will negotiate in good faith to establish a new provision(s) that replaces the old one, with the aim of approximating the original provision's intent as closely as possible.

If you're unable to resolve something or if you have any questions or comments after reading these Terms and Conditions, please feel free to contact us.