The Well-Known Small Print

Also known as General Terms and Conditions

Version: Aug. 2025

We strive to provide optimal service and to be open and clear about it. We too cannot avoid applying rules—in short, below you will find our General Terms and Conditions.

Please Take the Time to Read the Terms

First of all, we advise you as a Visitor of this Website to review the General Terms and Conditions and our Privacy Policy if you intend to use our website and the services offered. These Terms and Policy apply to such use. By using the site, you agree to them. In this document, you can read what these conditions include.

Definitions Used

We explain below what the terms or descriptions used in our General Terms and Conditions mean.

Administrator
Dovendi BV (Dovendi), located at H.J.E. Wenckebachweg 123, 1096 AM Amsterdam (Netherlands), registered under Chamber of Commerce number 89369181.

Dovendi is the owner of the website dovendi.com, to which these General Terms and Conditions apply.

As Administrator, we wear several hats: Contractor, Intermediary, Service Provider, Broker, etc. When “We, us, or our” is used, it also refers to Administrator in applicable cases.

Website
The website of Dovendi: dovendi.com

Visitor | User
A person or representative of a legal entity who uses, consults, or explores the services of the Website.

Client
Also referred to as Buyer, Customer, Acquirer. In all cases, the person, organization, or institution that purchases a domain name or service from the Provider.

Contractor
Administrator may in some cases act as Contractor or Provider of services.

Intermediary
Contractor fulfills the role of Intermediary between Provider and Client on assignment.

Broker
Administrator always acts as Broker between Provider and Visitor (potential Buyer, Acquirer). Administrator is not itself the holder of domain names offered through the Website.

Party (Parties)
General designation for an involved individual or organization (“Party”), whether or not they have or enter into a relationship with each other (“Parties”).

Provider
The Party that offers domain names for sale via the Website or response form and/or makes Services available through the Website.

Service(s)
Everything outside the offering of a domain name, including but not limited to: Advice, Mediation, Valuation, etc.

Offer
Everything that can be obtained via the Website and response form.

Asking Price
The price the Holder asks for the relevant Domain Name.

Price Guarantee
The Asking Price provided to us by the Holder is also called a Price Guarantee and may be offered by us for 7 days.

Transaction
A (purchase) agreement between Provider and Client that has been established via the Website and/or through Intermediary.

Compensation | Fee
Administrator receives a Fee from the Provider upon completion of a Transaction.

Partner
A Party that offers knowledge and/or services via the Website and is recognizable as such on the Website. A Partner has a direct relationship with Contractor. A Partner may also be a Provider.

Third Parties
All Parties directly or indirectly related to Administrator, whose services fall outside the responsibility of Administrator.

Domain Name
In the context of offering a domain name via the Contractor’s website, this refers to tradable domain names that are available for anyone to purchase.

Holder
The person or organization that registered the domain name. Also referred to as “Owner.”

Registrar
The party that registered the domain name on behalf of the Holder. Not necessarily also the Holder of the domain name.

These Terms Apply

These General Terms and Conditions apply to all Services of Dovendi BV and the use of the Website. For Transactions, the Provider’s conditions also apply, for which Administrator accepts no responsibility and/or liability. Although we don’t expect to, we may unilaterally amend the Terms.

Liability

As Administrator, we do our utmost to keep the quality of the Offer as high as possible, but we are not liable for the reliability of services provided by the relevant Provider or Partner.

Dovendi is not responsible for domain names managed through us in cases such as trademark claims, (former) ownership disputes, cybercrime, cybersquatting, or otherwise. In such cases, Dovendi will play a mediating role.

Dovendi is not liable for the availability of a domain name when transfer does not occur, for example in cases of: failure to obtain a transfer code, bankruptcy of a Partner, domain already sold and not transferred, or business disputes. In such cases, Dovendi ensures purchase crediting.

After the Transaction, Client as Holder is fully responsible for the use and deployment of the acquired Domain Name as well as for any claims relating to the acquired Domain Name. The Transaction cannot be revoked on these grounds.

About the Services

The Website provides a portal where:

• Visitor: can search for available domain names, purchase various Services, and freely gather information.

• Provider: can share knowledge, and offer services and domain names.

Prices

Prices on the Website or communicated otherwise are always exclusive of VAT unless otherwise stated or agreed in writing.

We are careful with the quality of the information provided. However, we cannot guarantee with certainty that all pricing information is always correct and complete. Prices and other information on the Website and in other materials from us are therefore subject to typing and programming errors.

Dovendi has no influence on interim price changes, typing errors, or other causes that result in a different Asking Price than that valid for the 7-day Price Guarantee period.

Reserving a Domain Name

We may, on behalf of Holder(s), usually reserve a domain name for a maximum of 5 working days. However, we can never guarantee that the name is still available at the moment the Client’s details are processed.

Domain Name Transfer Not Completed

When a domain name is sold through mediation by Dovendi, an owner change follows (via provision of transfer code) and the domain must be transferred to the buyer’s account. If this does not happen, two reminders will follow. After that, Dovendi reserves the right to undo the transaction. This means the purchase price will be credited minus administrative costs, and ownership will revert to the former Holder.

Right of Withdrawal?

We mediate and provide services. Therefore, it is not possible to invoke the statutory right of withdrawal. At the moment you accept a proposal, you agree to immediate delivery, thereby waiving your right to cancel the transaction.

What Do We Do With Your Data?

We process your personal data as stated in our Privacy Policy, which you can find in the footer of our website.

Also Good to Know

Dutch law applies to a concluded agreement. Unless mandatory law dictates otherwise, all disputes arising in connection with the Agreement will be submitted to the competent Dutch court.

If any provision of these Terms is found to be incorrect, invalid, void, or unlawful, this will not affect the validity of the entire General Terms and Conditions. In such cases, the Parties will negotiate in good faith to establish new provision(s) replacing the old ones, aiming to approximate the intent of the original provision as closely as possible.

If you cannot resolve an issue or if you have any questions or comments after reading these General Terms and Conditions, please feel free to contact us.

Would you like me to also reformat this into a more user-friendly English Terms & Conditions layout (like the style used on English-speaking company websites), so it feels less like a literal translation and more natural for international customers?