This is how we handle your data

Also known as: Privacy Policy

Version: July 2023

Privacy Protection

We are aware that you trust us and we consider it our responsibility to protect your privacy. In this Privacy Policy, we will explain what information we collect when you use the website dovendi.com, why we collect this information, and how we use it to improve the user experience. Our goal is to ensure that you have a clear understanding of how we operate.

This privacy policy applies to the services provided by Dovendi BV (Dovendi) and, where applicable, to third-party services offered through dovendi.com. By using this website you indicate that you accept our policy.

Dovendi respects the privacy of all users of its site and ensures that the personal information you provide to us is treated confidentially.

Use of our Services

When you use one of our services, either directly or indirectly, we may ask you to provide personal data as necessary to perform the service. This data is used solely for the purpose of providing the service.

The data is stored on our own secure (cloud) servers or those of third parties (ISO 27001 certified), located within the European Union.

We will not combine your data with other personal data that we may also have.

We use the provision of data as an indication of interest in a particular service (quantitative, i.e. the number of times interest has been shown). We do not use the data qualitatively. Data will be deleted upon request.

Communication

If you send us emails or other messages, we may keep a record of those communications. Sometimes we may also request personal information that is relevant to the situation at hand. This allows us to process your inquiries and respond to your requests. These data are also stored on our own secure servers or those of a third-party provider.

Cookies

We collect data for research purposes to gain a better understanding of our customers, so that we can tailor our services accordingly.

Therefore, this website uses Cookies, which are small text files that are placed on your computer. This helps us to analyze how users use the site. The information generated by the cookie about the use of the website may be transferred to our own secure servers or those of a third-party provider. We use this information to keep track of how you use the website, to compile reports on website activity, and to provide other services related to website activity and internet usage.

Most web browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services on our website and others may not function properly if cookies are disabled.

Purposes

We do not collect or use any information for purposes other than those described in this privacy policy, unless we have obtained your prior consent.

Third Parties

We share information with third-party providers who offer services through our site and whom you have obtained a service from. In some cases, the information may also be shared internally. Our employees and contractors are required to respect the confidentiality of personal information.

Changes

This privacy policy is tailored to the use of and capabilities of the Dovendi website. Any modifications and/or changes to this site may lead to changes in this privacy policy. Therefore, we advise you to consult this privacy policy regularly.

Questions and Feedback

We regularly monitor our compliance with this privacy policy. If you have any questions about our privacy policy, we are happy to answer them.